New River Innovation, Inc. Home Page
445 Dolley Madison Rd, Suite 200
Greensboro, NC 27410

(336) 542-5705


New River Innovation Inc.
We are a tax technology company based in Greensboro, NC, and backed by a leading venture capital firm, Intersouth Partners.
We are staffed by a team of tax experts, including a 19-year IRS veteran, a CPA, enrolled agents, tax preparers and certified tax professionals, as well as professionals experienced in high-security applications and Web technology.
Pioneering
Our team has developed a patent-pending Web-based software service for accounting professionals to quickly address IRS issues and respond to notices. Our software automates post-filing IRS issues from start to finish - helping practitioners save time, get it right on the first try, and better serve their clients.
Online IRS research and problem solving
We are experts in IRS procedures and tax problem solving. Our software focuses on tax issues that occur during tax season and all year long:
  • Learn about IRS notices with information and insight.
  • Get unfiled tax return research and guidance.
  • Use workflow technology to streamline solutions.
  • Print prepopulated IRS forms, customized letters and other documents.
Our Team
We are a team of experts in IRS processes, tax problem-solving, technology development, data security, and intellectual property.

Alan Neely
Cofounder and CEO
Alan Neely is an experienced entrepreneur with a broad background in technology. He worked in the technology practice of Andersen Consulting for 8 years, and then in numerous financial industry startups. In 1997, he founded InvoiceLink Corporation, a highly successful, venture capital-backed startup that pioneered electronic billing and payment.  InvoiceLink was acquired in 2000, and its technology served customers such as Microsoft, Visa, Pepsi, Bank of America and JPMorgan Chase. Alan is the author of seven technology patents, including some that generate significant royalties for their current owners.

Jim Buttonow
Cofounder and Vice President of Product, CPA
Jim Buttonow is a 19-year IRS veteran and a CPA (NC license 25093).  He is the chief architect of Beyond415. Since leaving the IRS, Jim has represented hundreds of taxpayers before the IRS and has been an outspoken proponent of making the IRS more transparent. Entries from his popular blog IRSMind, which provides practical, easy solutions to all IRS matters, have appeared in the Wall Street Journal.

Reed Humphrey
Vice President of Business Development
Reed Humphrey has an impressive history of sales and marketing leadership in companies such as BCE Emergis and ADP.  He has cofounded or led marketing at four start-ups, including a tax services firm that grew revenues by 100-fold under his direction.  Reed holds a master's degree in broadcast communications from the University of Tennessee.  Reed gave up his own successful marketing firm to help New River Innovation redefine an industry.

Bryan Howell, PMP®
Vice President of Technology and Development
Bryan Howell leads New River Innovation's software development and infrastructure deployment.  Bryan has more than 16 years of information technology experience and has been recognized for technical domain leadership at GMAC Insurance, BCE Emergis and Cisco.  Bryan holds an MBA from the University of North Carolina at Greensboro, is PMP certified and is a champion of agile development methodologies and high-security processing.

Workflow technology for IRS issues and notices


Working with tax professionals to provide year-round support.


With Internet-banking level security, your information is confidential and safe.